groninger, an international manufacturer of filling and closing machines for the pharmaceutical, consumer healthcare and cosmetics industries, will debut its newly launched service concept, “Lifecycle Solutions” at Interphex Booth 1408. The program consolidates all services across the entire lifecycle of the company’s machines – from commissioning and continuous optimization to modernization and retrofit.  

“Comprehensive services are no longer a nice-to-have; they are an essential part of value creation,” said Christian Thieme, Vice President Sales & Marketing at groninger USA. “Our customers expect support to begin long before an issue arises. They expect – rightly so – proximity, rapid response, and an infrastructure that operates in real time.”

New North American headquarters

These expectations are also driving groninger’s current investments in North America. A new North American headquarters facility is under construction in Charlotte, including significantly expanded manufacturing, assembly, and service capabilities. The expansion is part of a $14.2 million investment designed to strengthen groninger’s presence in North America, including increased local production of spare and format parts, enhanced technical services, and accelerated project delivery.

“With this expansion, we’re laying the foundation the market needs now: shorter distances, direct points of contact, and on-site manufacturing that can respond within hours rather than days,” emphasizes Philipp Hauser, CEO of groninger USA.