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Novo Nordisk’s International Operations Adopt Veeva Vault CRM

Veeva to deliver next-gen customer engagement with agentic AI for Novo Nordisk.

Novo Nordisk’s International Operations business unit has committed to use Veeva Vault CRM, joining the ranks of other major pharmaceutical companies who have also recently adopted Veeva Vault CRM, including GileadBristol Myers Squibb and Merck.

Vault CRM is part of the Vault CRM Suite of deep applications and agentic AI that drive more effective commercial execution across personal and digital channels. With advanced global capabilities, Vault CRM Suite addresses the industry’s unique and evolving country-specific business and compliance requirements.

“We are honored to expand our partnership with Novo Nordisk to Vault CRM,” said Veeva CEO Peter Gassner. “Working together with AI-driven technology, we will do our part to help Novo Nordisk deliver breakthrough medicines to defeat serious chronic diseases and create long-term health for patients around the world.”

“We are excited to expand our strategic partnership with Veeva by moving to Vault CRM,” said Emil Kongshøj Larsen, executive vice president, International Operations at Novo Nordisk. “Vault CRM will help provide Novo Nordisk the technology foundation to help drive commercial execution.”

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